VoPorta

Hospitalists have unique communication needs.  Processing messages from nurses or other physicians in a timely, accurate manner is paramount. Misdirected and delayed pages, busy signals or the exasperating words: "Please hold while I try to find out who paged you" are all too familiar occurrences.  The communication process is often complicated by complex shift schedules, multiple facilities, mutliple patient teams, and multiple hospitalists.  The Hospital Medicine version of On Call Connect™ addresses these issues by providing:

• Customized, rules-based scheduling and message routing to match the most highly nuanced systems

• Ability to set the call schedule months in advance - change the schedule anytime, anywhere

• No busy signals or significant on hold time for nurses or consulting physicians

• Message delivery via text, email, pager, voice - each doctor can choose their preference

• Content rich messages - initiated via telephone and/or PC

• Direct connection - Professional callers can connect directly to the on call doctor (if enabled)

• Multiple, automated re-attempts at message delivery until confirmation of delivery (if enabled)

• Higher reliability and accuracy than traditional answering services

• Decreased cost (Pricing)

• High patient satisfaction, nurse satisfaction, and physician satisfaction
  

If the above features don't perfectly match your needs, customized versions of On Call Connect™ can be programmed.

On Call Connect™ Pricing

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