User Reviews

"On Call Connect™ saves us money compared to our live operator answering service and makes more efficient use of our surgeons' time..."

"We had a need for a HIPAA compliant, messaging application to transmit sensitive patient information from doctor to doctor. DocNet Messaging™ is the answer..."

On Call Connect - Pediatrics

Pediatric practices have unique communication needs.  Parents want easy access to their child's doctor.  While no pediatrician would argue against such access, it is easy to become overwhelmed with calls with no triage system in place.  Unfortunately, triage services are expensive.  With today's rising costs and decreased reimbursements, many pediatric practices have sacrificed this valuable service.  The Pediatric version of On Call Connect™ addresses this issue and others by providing:

  • A fully automated after-hours answering service with user defined and controlled triage - use it only when you really need it! 

  • Ability to set the call schedule months in advance - change the schedule anytime, anywhere

  • No busy signals or significant on hold time for patients, nurses, or consulting physicians

  • Message delivery via text, email, pager, voice - each doctor can choose their preference

  • Non-urgent message taking with email delivery

  • Physician controlled message taking method based on caller type

  • Multiple, automated re-attempts at message delivery until confirmation of delivery (if enabled)

  • Higher reliability and accuracy than traditional answering services

  • Decreased cost (Pricing)

  • High patient satisfaction, nurse satisfaction, and physician satisfaction

If the above features don't perfectly match your needs, customized versions of On Call Connect™ can be programmed.

On Call Connect™ Pricing

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